This article it’s suppose to offer to those interested some information and even details about interpersonal communication and business communication. In the following lines I’ll try to offer you a clear corellance between interpersonal communication and business communication. I’ll start my article with a short history about business communication.




Although early management thinkers have referred frequently to communication within the organization, the subject has received attention and a systematic study until after the Second World War. From WWII until the 50s, the discipline of communication in the organization has made significant progress in areas such as theory of mathematical communication and theory of behavior communication.  Period after 1970 marked the worldwide transition to performance management, the manager, based on his qualities of good communicator, become a hub for coordination of information, decision-making and management center. Thus, to communicate effectively, managers need to know not only the general concepts of interpersonal communication, but also the characteristics of interpersonal communication in organizations, whereas communication in the organization relate directly to the objectives, functions and structure. To a significant extent, the success of the organization is influenced by the effectiveness of communication in the organization.
In general, managers can improve their communication skills as much as possible adhering to following “ten principles of good communication:

1. Try to clarify your ideas before communicating. The more systematic you analyze ideas or issues you want to communicate, the more they will become clearer. Good planning must take into account the aims and attitudes of those who will receive the communication and those who will be influenced by it.

1. Examine the true purpose of each communication. Before you communicate, ask yourself what you really get your message through. Identify your most important goal, and then adapt your language, tone and overall approach to serve that purpose. Try not to get too much in one communication, whereas the more your message will be more focused, the better the chances of success.
2. Consider all the physical and human aspects when communicating. Managers must be sensitive to the overall environment in which to communicate, whereas the meaning and intention are transmitted not only through words, many other factors influencing the overall impact of communication. For example, consider for:

-          the moment when you communicate and  the conditions that you make an announcement or make a decision;
-          where you communicate – if you make a private communication or in another way;
-          social climate that affects the labor relations in business or your behavior and gives the tone of communication;
-          Habits and practices – the extent in which the communication complies or deviates from the expectations of your audience.

1. Consult with others when appropriate, for communication planning. Frequently, it is desirable or necessary to involve others too in planning or development of information communication that rely on communication. Such consultation often brings additional information and objectivity to your message.