The Importance of Written Communication in an Office
Communication is maybe the most important part in creating relationships of any kind. With friends, family or colleagues from work, communication is the key. Written communication is as important as verbal communication or non verbal communication. Nowadays with all the new technologies we have the opportunity to communicate through e-mail.With the importance of e-mail in all professions, but especially in technology professions, writing has become a way through which you can create a first impression. Mostly, being in the business area, communicating for the first time with someone, for example a client, is made through e-mail. So, your writing skills have to be very good. You cannot take back what you said, as you cannot take back what you have written.
Communicating well in writing and clearly communicating your message will make a positive first impression of you and the kind of person you are. Your technical competence can also be seen through your writing. Creating a poor first impression in writing is something that you can recover from, when you actually meet the person, but you will have a hard time recovering. Words are very powerful if we only think of some documents like the Bible, the Declaration of Independence or the Magna Carta. Communicating through writing, can be also for resolving a misunderstanding. You can send a sorry email, or a clarifying one, where you can explain ideas or concepts more detailed. Written documents can give the reader time to process the information and think it through at his/her convenience. On this idea, more corporate companies keep copies of their business correspondences and sales letters, so that when a deal falls through they have something to go back to. That is why it is always important to read carefully your corespondence.
The importance of written communication in an office can be interpreted in many ways but in order to make sure that your writing is actually a very clear message here are some tips : Make sure your message actually says what you intend for it to say.
Many professionals pause when the boss says, “Put it in writing!” People make judgments about the writer’s education, attitude, and attention to detail. Another tip is to always write with the intention of making an impression. A poorly written email, memo, or letter can leave important people confused, angry, or even misinformed if the writing coming to them is not well written. The message received can be perceived differently and so your company may have to lose from your mistake. Effective communication and writing skills can make all the difference between chaos in the work place and the efficiency of a good job. Communication whether is verbal or in writing, can make or break many deals, this says much about the importance of written communication in an office. Therefore, strong, effective communication and writing skills give a professional a clear advantage business.11