How to Communicate To the Blind
While communicating with blind people, we should make doubly sure that we don’t say something which might hurt them. If you are yourself not sure about how to communicate to the blind, it is always a good idea to ask for the proper instructions or feedback from their side itself. There are also certain important things which should be taken care of while communicating with the blind.
What Is To Be Done?
• Use you name for identifying yourself to the blind person whenever you meet them. Also use their names while addressing them so that they are aware of the fact that we are communicating with them.
• Always indulge in direct communication with the blind people rather than asking some third person to speak on their behalf, so that a healthy relationship develops.
• Inform them whenever new items are brought into their living environment and also let them know where they have been kept.
• If you are standing in a group, introduce the blind person to everyone present over there.
• Inform the blind person before you leave. A warm handshake is a nice and friendly substitute for a smile.
• Be as descriptive as possible when directing them.
• Help them in going somewhere only after they have accepted the help offered by you. Let them hold your hand/arm so that they are in control of their movements by themselves.
• Always make sure that your message has been properly understood by them by describing things and situations from their angle.
What Is To Be Avoided?
• Don’t use visually oriented references for directing the blind.
• Avoid changing the position of items and accessories after the blind person has become properly aware of their relative position as this can be quite frustrating as well as dangerous for them.
• Blind people often keep pets like dogs with them for helping them as a guide. Don’t distract the attention of these pets while they are guiding them.
Tips on How to Communicate To the Blind
• Don’t be over conscious while speaking to the blind. Be as clear and natural in your words as possible.
• Don’t refrain from using body language as this has a direct effect on your voice tone which gives a substantial amount of information to visually impaired people.
• Stay away from situations where any kind of competing noise is present.
• Describe what is happening in the surrounding environment or conversations in a group, so that they feel familiar with the proceedings.
Always be courteous, honest, yet relaxed when talking to a blind. While learning the ways on how to communicate to the blind, don’t develop a feeling that they are some inferior people. Respect their presence and decisions as much as that of others.
Published by admin, on Oct 15 2008, in the categories: Uncategorized
How to Communicate Effectively
Basic Tips for Communicating Effectively
• Diction And Pronunciation should be improved: An expert speaker can be consulted for this purpose for getting to know about the dynamics of speaking. Books, websites and television can also help in this aspect.
• Writing Skills Should Be Improved: The best way by which this can be done is by reading more magazines, novels or publications of well-known authors. Writing skills especially come into picture while sending professional e-mails. Greetings, salutations and phrases should be included at the proper place in the mail.
• Practice Regularly: The above tips should be regularly practiced for knowing how to communicate effectively. This can be done by reading out newspapers loudly in front of the mirror, singing out songs, searching for new words everyday in your personal dictionary and making sure that they are surely utilized during the day. Above this, the most important thing is that one has to shed his/her inhibitions about conversing in English with just about anyone.
Listening Skills
The main elements of listening skill are identifying the relationships and significance between the ideas of the speaker and concentrating sufficiently over them. Active listening requires a person to be participating physically, emotionally as well as mentally in the proceeding conversation. For this to occur, you must understand personal beliefs, feelings, ponder over them seek clarifications and only then think about responding over them. The most influencing factors in this aspect are:
• Motivation is required for willingly trying to understand what others are trying to say.
• Empathy is very important for knowing how to communicate effectively. You should extend your understanding beyond the spoken words and should also look for the feelings, behavior and the deeper meanings behind them.
• Concentration: The mind has a tendency to wander while listening as its listening rate capacity is much more than a person’s speaking rate capacity. Spare time should be rather utilized in reflecting upon the conveyed message.
• Knowledge: The listener should have sufficient knowledge or experience about the subject being spoken about for preventing any chances of information misinterpretation.
• Emotions: The attitude, emotional state and values of the listener forms an emotional filter which has a major influence upon how well the listener is able to comprehend the conveyed message.
Hence, for anyone seeking to learn how to communicate effectively, it is very important that proper emphasis is laid on the various aspects of communication like words utilized, voice tone, gestures undertaken and understanding gained through proper listening.
Published by admin, on Oct 15 2008, in the categories: Uncategorized
What We Have Here Is Failure to Communicate
Hide It Or Assume It!
Whenever someone gets trapped in situations like the above one, the most commonly adopted route to escape is that of hiding our original opinions. But by doing this, you are only getting yourself into a social mishap. A person who is good at communicating difficult things with grace and ease is usually more respected as compared to someone who avoids it altogether. Neglecting your own mistake, you start thinking that certain things are not to be spoken and they are naturally understood by the receiver. When this doesn’t happen, you start cursing them for not listening up or simply not understanding your instructions.
The Problem
James is the sales manager of a leading business firm. He comes with a new idea of generating new accounts for the purpose of boosting sales. The instruction given by him to his staff during a sales meeting was: Everyone should bring in more business for the company by the end of this month. The sales improved but no new accounts were generated. When queried by James for the reason behind this, the staff said that they did not understand that business was to be augmented through new accounts. What we have here is failure to communicate.
The Solution
The above misunderstanding happened because of improper communication on James’ side. Clarity, preciseness and feedback were missing from his instructions. Things which could have been done for taking care of this are:
• Instructions could have been provided in written form to avoid any kind of confusion regarding expectations.
• Feedback could have been collected from his staff through a role play act for verifying whether they understood properly.
• The staff could have been queried during the meeting for explaining the manner in which they were thinking of accomplishing the goal.
• Regular updates could have been collected from the staff regarding their progress.
The Lesson
What we have here is failure to communicate clearly and effectively and as can be seen, the effects can be rather disastrous and totally against expectations. Communication does not only comprise of thinking and telling about something, making sure that the message has been received and interpreted correctly is also a part of it. Considering the time spent on communication as futile and consequently neglecting the finer aspects of it can lead to a lot of misery while trying to cover up the mistakes.
There is a vivid difference between simply telling or listening to someone and communicating with someone, very much like the difference between data and information.
Published by admin, on Oct 15 2008, in the categories: Uncategorized
Website Communicates A Compelling
Keep It Fresh
The website should have a fresh look with each page having a clear and streamlined look. This is applicable to all the content on webpage like graphics, layout, words and their text styles and the ease with which the website can be navigated. If the content of your website is uninteresting, or being neglected since a long time after conceiving it in the first place, the readers will perceive that you are not serious enough about your business and your website’s success will take a heavy beating. Websites should also be looked upon as a commitment which is made to the customers for keeping them interested, informed and happy.
Strive For More Visitors
The success of any online business depends upon the number of people visiting it. For increasing the volume of your users, you should create content which motivates them towards buying your product, advice or service. If you desire that your website communicates a compelling content, then you will have to constantly improve, update and streamline your website. The following tips will help in gathering such content:
• Identify the customers of your website and based upon this devise your online strategy. This can be further improved by undertaking surveys for gathering feedback of your users. Such responses will help in designing content which satisfies the expectations and goals of your users.
• Reporting services can be used for finding the search engines which refer your website for visiting, the most visited pages of your website and similar measurements related with site performance. These figures will help in gauging the effectiveness of your efforts towards wooing your target audience.
Compare and Learn
You can visit websites having a similar business model like you for the purpose of gathering important information about what content is found to be most appealing by users. Inculcate this information in your action plan and keep iterating over the new ideas for devising a strategy which will fetch you more rewards than your competitors. The strategy should lay equal emphasis on writing as well as pictures, and other attributes of the page like styles, navigation, colors and themes. The site should have visual as well as textual appeal and both of them should support each other.
Hence, in an online business, not only the content but also its presentation has high importance. But, without any doubt, the largest emphasis should be given on the textual content. So, if you wish that your website communicates a compelling content having sense, literature is the most important aspect to be taken care of.
Published by admin, on Oct 15 2008, in the categories: Uncategorized
Know What to Communicate In Teams
Tips For Improving Team Communication
Traditionally, managers and leaders have always been of the viewpoint that the team members should simply accept your ideas and work according to your directions. But, the reality is quite different from this. You should accept the fact that your team members might not look at situations in a manner that you do. Few tips for successfully getting through to the members of your team are:
• Ensure That You Have Understood Correctly: It is extremely important that we understand the reasons behind the way people work. To serve this purpose we need to ask relevant questions to them, after observing them enough. Such conversations will help in the long term with increased productivity and high morale within the staff which might ultimately lead to the project being executed within time and money constraints. Project managers or team leaders should also let their team know about the way they like working.
• Don’t Assume: Observe the different members of your team communicating with each other as well as other people for understanding their communication preferences. This will provide you with the required knowledge for adapting your style of management with the individual’s needs so that you clearly know what to communicate in teams.
• Provide Them With The Required Driving Force: Different people have different driving forces. Some of them get motivated by rewards and recognition whereas some tend to excel in structured environments. A challenging atmosphere may also be preferred by a few of them. This information will provide you with the ability for maximizing harmony, productivity and efficiency of the team members, whilst reducing employee dissatisfaction and conflicts.
• Active Listening: This can be accomplished with the help of the following guidelines:
1. Ask the opinion of other members on a subject before presenting your own opinion.
2. Think properly before speaking about anything and don’t focus on multiple issues all at once.
3. Show respect as well as interest towards the feelings and views of other team members.
4. Express your feelings without letting your emotions go out of control.
5. Opinions should be backed with key points and concrete specifics.
6. Avoid politicizing any issues for the purpose of ridiculing others and serving your personal hidden agendas.
7. Collaborate on the challenge being addressed by finding areas where all the members mutually agree.
These tips will help in overcoming the barriers that exist while communicating effectively with other members of the team. When you know what to communicate in teams, proactive communication will occur within the team, helping you and your team to always stay focused and successful.
Published by admin, on Oct 15 2008, in the categories: Uncategorized
How to Communicate With Co-Workers
Where Is The Problem?
Communication involves much more than simply giving and receiving information. The way you communicate with a certain individual can be completely different from that of some other person. Failure in communicating effectively with co-workers occurs primarily because of the following factors:
• Content: Communicate the required information to your co-worker in a way which will be most understandable to him. The details being provided in the information should avoid the usage of complex words so that the other person does not feel alienated.
• Method and Style: The manner in which two individuals absorb information can be completely different. Hence, your communication style should be different for different colleagues. Ensure that the communication always occurs both ways with sufficient scope existing for questions, clarifications and discussions of key issues.
• Frequency: One of the most important aspects of knowing how to communicate with co-workers is that you should be aware of the general temperament and cognizance of your colleagues. The amount of communication that occurs should neither be too frequent, nor be too rare. The timing should also be proper in a way that your co-workers should be most interested and focused at that time.
• Skills: You should be aware of your co-workers’ basic skills in areas like writing, presentation, and data comprehension and business communication in general. Keeping this in mind, you should devise a strategy communicating sense to your co-workers.
Tips for Successful Co-worker Communication
• Working relationship with co-workers will improve with greater personal contact. Discuss your interests and experiences along with the business cause for synergizing your energies towards your objectives.
• Courtesy and gratitude are important facets of knowing how to communicate with co-workers. You should never miss a chance to appreciate someone’s efforts. Listen to your co-worker with enough admiration and respect with enough scope existing for compromising on conflicting ideas.
• Always remember that both of you are working towards a common goal and hence never shy away from assisting your co-workers with your skills and knowledge. This is one place where communication is important as a thin line separates help and interference. This justifies the fact that teamwork is the most essential activity contributing towards the success of an organization. Hence, by communicating with your co-workers in the right spirit, you are also helping the organizational cause along with the personal one.
Hence, the main aspects of developing a healthy communication environment within the team and having a sound working relationship with your co-workers are willingness to communicate and actually going ahead and communicating to serve a common goal.
Published by admin, on Oct 14 2008, in the categories: Uncategorized
How Important Is Communicate In the Workplace
Make New Introductions
Introduce bulletins, newsletters and newspapers for being circulated to each and every employee without fail. This will make the employees aware of the ongoing activities in the workplace. After this it is very important that their viewpoint is also gathered. For this, management presentations, consultative committees, meetings, attitude surveys and discussion groups should be formulated so that two-way communication takes place.
Developing a Successful Communication Strategy
How important is communicate in the workplace? There is a very straightforward answer to this question, but, with a difficult implementation. The answer is indeed, it is the most important, so that everyone’s work in the organization is aligned with the company’s goals. Certain principles which help in devising a proper communication strategy are:
• Lay Out The Communication Needs: This covers the reasons behind the need of communication in the workplace, what is to be communicated and what are the exact expectations out of that particular communication.
• Be Clear: Make a strategy which emphasizes on clear and concise communication so that the point is driven home in case of everyone, especially for whom it is intended.
• Develop Awareness: This is similar to introducing new ways for improving the effectiveness of communication between the top-line executives and the employees. This includes providing training to the main role players in the information transfer. This can be done by laying out a clear plan which is flexible and oriented towards the organization’s objectives, sorting out the past shortcomings and focusing on the success points of the earlier strategy.
• Encourage Two-Way Communication: This is the single most important answer to the question that how important is communicate in the workplace? The strategy should give proper importance to the voices of everyone involved and the frequency of this activity should be increased so that the problems of differing perceptions are solved and proper understanding is ensured.
• Follow-Up: Employ proper metrics and data points for measuring the effectiveness of your strategy. Inculcate the suggested improvements by these metrics in all the future efforts.
If the strategy is devised as well as delivered properly, every employee of the organization will work towards a common goal which is completely aligned to the organizational objectives. Other benefits of assessing how important is communicate in the workplace, is that it will lead to employee motivation as they will be aware of their exact role and the efforts required for achieving them. Substantial amount of time as well as capital will be saved by avoiding the misunderstandings that occurred earlier. This will result in a positive organizational environment and vision for the future.
Published by admin, on Oct 14 2008, in the categories: Uncategorized
Communicate Negative Feelings
It’s a Potboiler
It is extremely important that we communicate negative feelings in a controlled manner because they might ultimately become the most crucial factor behind the “break” of all types of relationships between people. People feel that by not expressing their feelings to the concerned person they are probably avoiding any possible confrontation. But, what they fail to understand that this suppressed tension builds up gradually with time and a time comes when it bursts out real bad, shattering relations in a way that they can never be mended.
The primary reason behind this can be traced to the fact that people are usually too scared to speak their minds because they fear the following repercussions. But, the fact is that all feelings can be expressed in a better way.
Steps To Communicate Negative Feelings
The tendency of holding back your feelings for a long amount of time ultimately results in your exploding it out over someone dear. This disaster can be avoided by:
• Precisely identify the way you are feeling before speaking it out to someone.
• Take long breaths for calming down yourself.
• Be clear with the thing which you want to convey.
• Remember that the same thing can be said in a better way. Instead of blaming the other person, express it in a way which specifically focuses on your feelings.
• Talk straight to the point and avoid beating around the bush by citing examples of some other instances.
Guidelines to Communicate Negative Feelings
• One should try and be as specific as possible about his/her feelings.
• Specifying the degree to which you are feeling bad about someone’s behavior while expressing it, will improve the effectiveness of your expression.
• Always start by describing the behavior which has hurt you, followed by the consequent feelings as this will prevent the person from immediately becoming defensive.
• In case of mixed feelings, each feeling should be expressed and explained separately.
Common Mistakes
For effectively getting your point across, you must make sure that none of the following happens.
• The non-verbal part of your communication is not in concordance with the words being spoken by you.
• Only expressing your judgment without expressing the reason behind it and its associated feelings.
• Directly blaming the person being spoken to.
• Only expressing your negative feelings without specifying any reason behind it.
It is essential that we communicate negative feelings in a respectful and productive manner so that the present ill-feelings are sorted out without your relations in future being affected by this behavior.
Published by admin, on Oct 14 2008, in the categories: Uncategorized
How to Communicate
Communication Occurs At Verbal As Well As Non-Verbal Level
The common perception is that whenever one talks about communication, it must be something related with words being spoken and listened. But, there is much more to that as the major contributor towards proper communication is body language. Along with the content matter, the way something is said, also has equal importance. It accounts for more than 90% of the way it will be perceived by the listener with body language accounting for about 55% of it. It is extremely essential that the body language is congruent with the words being spoken by you. Certain tips which will help in this aspect are:
You should be non-judgmental and honest as gestures and speeches are co-expressive. But, never cross the line while observing someone’s body language.
The tone as well as the inflection of your voice is important for getting your point across effectively. Lay proper emphasis on the words being spoken by you.
Once in a while, use gestures that convey the opposite meaning of the intended message for verifying how well the listener understands you.
Overcoming the Communication Barriers
When you gain the understanding of the non-verbal aspects of communication along with the verbal part, it is time to implement them by sorting out the other issues that exist while communicating.
Cultural Barriers: Education, social status, age, economic position, gender, cultural background, popularity, temperament, basic values, aspirations and motives that separate individuals across the geographical terrain, are important factors to be considered while deciding how to communicate with a certain individual.
Perceptual Biases: Different people respond to stimuli in different ways. In the process of introducing shortcuts for organizing data, some biases do creep into the communication process. Stereotyping, self-fulfilling predictions and projections are few such shortcuts. Stereotyping is very common and it occurs when someone is assumed to have a certain set of characteristics solely based on his/her association with a certain group.
Interpersonal Relationships: The type of experience that we have had with some individual in the past also affects the perception of communication. Organizational relationship or the relative positions in the hierarchical chain also affects one’s perception.
Language Barriers: After sorting out the issue of making people communicate in a language which both of them can understand literally, it must be taken care that proper meaning is given to the spoken words to prevent distortion of actual facts which are to be conveyed.
Hence, for learning how to communicate differently with different individuals one should be well aware of the various elements of communication and the barriers to their implementation.
Published by admin, on Oct 14 2008, in the categories: Uncategorized
How Do Men and Women Communicate Differently
Different Languages
In order to understand how do men and women communicate differently? One must be aware of the varying purpose of communication from both the viewpoints. Women usually talk to establish connection and intimacy with the other person whereas men are more inclined towards conveying self-importance and information which leads them to being perceived as domineering and self-centered by women. In the same light, men crib about women being insecure and illogical.
These differences lead to conflicts in workplace leading to frustration, misunderstanding and communication breakdown. Men get accused of unnecessarily giving advices, not respecting their feelings and being stubborn with their decision, whereas men say that women are not capable of solving problems, making decisions and never rise above complaining about situations.
Similar problems occur between a husband and a wife when the wife is intent on processing various options to solve a problem but the husband just presents a solution without listening much and moves on.
What Can Be Inferred?
These different perceptions of men and women lead to communication gap which can only be handled if both of them understand and respect their differences. Hence, we need to alter our approach towards handling these situations. Various inferences that will help in understanding how do men and women communicate differently are:
Women usually talk about troubles in their life for creating a bond with other people and expect them to share their troubles too but men perceive this as a call for providing an advice. Men fail to understand that women are simply trying to establish closeness with them. It might also happen that women just continue talking about their concerns without considering the advice, leading to the men becoming confused and angry.
Women should try and understand that men usually always think about upholding their status. This is usually the reason behind the fact the men usually resist being directed by anyone. In contrast to this, the communication style of women is that of seeking opinions from other people and making decisions on the basis of the consensus evolved. Women usually have a distinct communication style for building consensus. If any woman decides to break away from her group, she gets heavily criticized by other women in the group.
How do men and women communicate differently? This is one of the most interest-raising questions of all time. While understanding its explanations, the differences in the communication styles of women and men should be considered and a middle ground should be developed where both of them can use these differences for developing better relationships and understanding.
Published by admin, on Oct 14 2008, in the categories: Uncategorized