At an organization level the communication can be seen from two perspectives: the communication between individuals called interpersonal communication and communication between various subdivisions and groups of the organization which is called the organizational communication. These two forms of communication are connected; the interpersonal communication is almost always a part of the organizational communication.



Interpersonal Communication - The relationship between people which takes “birth” in the dialogue of the two interlocutors is called the interpersonal communication. Within the company, this communication is dictated by the job duties and by the group objectives. When an individual transmits an idea, opinion or information to some other individual or to a group of individuals, there is an interpersonal communication.

The interpersonal communication represents that durable relationship in which one person listens to their inner voice and dialogues with it. Thus, the man himself advises, asking himself questions about his needs or his aspirations, facing his own moral conscience. By the way of the expression it can be identified several types of the communication:  oral communication, written and nonverbal.

The oral communication = the spoken transmission of the ideas or words: direct speech, discussion groups, teleconferencing. Depending on the number of the participants, we can make a distinction between the hypostasis of the person to person communication, group or from a person to a large audience, involving rules and call the help of different techniques:

The communication from person to person (interpersonal) – in which are implicated two individuals, it may have a different degree of the formalization.

The communications within the group – there are working groups and teams of which function is based on the structure and on the permanent or temporary runtime.

The communication in front of the public – the employee is often put in that kind of situations where he needs to speak in front of an audience, whether this consists people from the inside or from the outside of the organization .

The most common forms of the oral communication: -  monologue; - conference – classical conference; - exposure; - speech; - sermon; - appellation; -  dialogue; -  interview; -debate. The written communication includes reports, memoranda, letters, notes and other documents based on the written word. It has a greater accuracy than oral communication, having the advantage of keeping the information that might circulate.

The nonverbal communication – it is the transmission of thoughts or ideas without words. If there are used words too, it is transmitted more then just a simple meaning. The expression style, body language and space environment are the main forms of the nonverbal communication. The nonverbal communication has a great impact on the messages sending.

The nonverbal communication is in substance, an element of the psychology behavior. Another component of the same order with an important role in the interpersonal communication is perception. Through the different perceptions, the people select and organize the information in different ways which may or may not reflect the reality. The subconscious process of the neglect or avoidance of the information from the knowledge, that are not that familiar to us, or of the information that we don’t like, is called a selective perception.