Be careful when communicating to the tone but not only to the basic content of your message. Subtle elements of communication (voice tone, responsive answers to others) often influence the recipient’s reaction to a message even more than the basic content of the message. Similarly, the choice of language – particularly aware that you always have the meaning of a word and emotion that creates the words you uses – largely influence the listener response.




Enjoy the occasion when afford to send the recipient something to help him or something with value. Trying to see things from the perspective of another person’s point of view often highlight opportunities to send something to offer an immediate benefit or long-term value to another person. Employees will be more receptive in relation to managers whose messages take into account their interests and needs.Watch the effects of communication in business. Best efforts to submit them to communicate can waste as it might not ever know if you managed to express what you intended if you do not follow what effects has your message. Make sure you get feedback for each important communication that give rise to a full understanding and appropriate actions by asking questions, encouraging the recipient to express their reactions, maintaining contacts and reviewing performance.

Communicate both tomorrow and for now. Although communication may follow, mainly, to meet demands imposed by an immediate situation, it must be planned taking into account the past – if we want to be perceived as consistent by the recipient. Thus, communication must be consistent with long-term interests and objectives.Make sure your actions support the communication. Most persuasive kind of communication is not what you say but what you do. When your actions and attitudes come into conflict with your words, others tend not to price what you said.Try not only to be understood, but understand – be a person who knows how to listen. Listening is one of the most important, most difficult and most neglected skills in interpersonal communication and business communication. It asks you to focus not only on explicit meanings that expresses a person, but also the implicit meanings of words not spoken, and the nuances that may be more significant.

Manager responsible must support and develop the relationship of communication to ensure free flow of information of any kind, undistorted, to and from it. In this context, supportive communication and empathic communication have a very important place.Communication support – emphasizes the correlation between communicator and focuses on providing support of communication for interpersonal relationships. Manager effectively communicate not only to be supportive agreeable, pleasant, sympathetic or to achieve social acceptance, but also to achieve optimal communication goals and objectives.