Communication is the used method through which the people are exchanging information, ideas, thoughts, etc. The communication can be made in very numerous methods such as nonverbal – feel or eyes contact, body movements, or paralanguage, oral – thru words or singing, etc.



However, communication is a skill learned during life. Most of the peoples are born with the ability of talking but we must learn how we should speak well and also to learn how communicate effectively. Like I said, we learn during life to speak, to understand the nonverbal and verbal language, we also learn to listen and all those things are skills which we develop in many ways. Most of the time we learn the basic communication skills and this is by observing other people and also we are modeling our personalities, depending on what we see. Through education, at first, we learn directly some of communication skills but by practicing we are having them evaluated.



Communication as an academic domain, relates to every way we communicate, so it is involving a large body of study and knowledge.  The communication domain includes also the nonverbal and verbal messages. Everything about communication is presented and published in handbooks, in electronic publications, and in academic journals.

But why is communication important? The oral communication has been since long ago the main method for communicating with one another. There it is about 75% time spent on a day, communicating in any way. Most of the communication time is spent on listening and speaking while the rest of the time is spent writing or reading. These actions reflect communication skills which brings us to an easier way to success – personal, academic, professional.



The National Communication Association has been collecting and annotating about 100 articles, publications and also commentaries which are highlighting the importance of the communication studies in the contemporary society. The themes provides support about the importance of communication – the whole person development, the improvement of the educational enterprise, being responsible culturally and socially, succeeding in business, career, etc.

But what is the purpose of communication? Well, the purpose of communication is one of two categories – to call to action or to inform. When the people are talking to each other, it is either because they want to share information, feelings, stories, etc, or to ask the other to do something. When the purpose of communication is a call to action, it can be through a direct request or it just can be implied.

For example in your relationship when your significant says “I am hungry”, are they telling you just so for you to know this information or do they want your assistance, they want you to give them something to eat?

In business, the communication of calling to action or informing are ongoing activities which are not clearly separated always because if an employee is sharing a story with you about some situation, do they want you just to know about the problem or do they want your help solving it?

At an organization level the communication can be seen from two perspectives: the communication between individuals called interpersonal communication and communication between various subdivisions and groups of the organization which is called the organizational communication. These two forms of communication are connected; the interpersonal communication is almost always a part of the organizational communication.



Interpersonal Communication - The relationship between people which takes “birth” in the dialogue of the two interlocutors is called the interpersonal communication. Within the company, this communication is dictated by the job duties and by the group objectives. When an individual transmits an idea, opinion or information to some other individual or to a group of individuals, there is an interpersonal communication.

The interpersonal communication represents that durable relationship in which one person listens to their inner voice and dialogues with it. Thus, the man himself advises, asking himself questions about his needs or his aspirations, facing his own moral conscience. By the way of the expression it can be identified several types of the communication:  oral communication, written and nonverbal.

The oral communication = the spoken transmission of the ideas or words: direct speech, discussion groups, teleconferencing. Depending on the number of the participants, we can make a distinction between the hypostasis of the person to person communication, group or from a person to a large audience, involving rules and call the help of different techniques:

The communication from person to person (interpersonal) – in which are implicated two individuals, it may have a different degree of the formalization.

The communications within the group – there are working groups and teams of which function is based on the structure and on the permanent or temporary runtime.

The communication in front of the public – the employee is often put in that kind of situations where he needs to speak in front of an audience, whether this consists people from the inside or from the outside of the organization .

The most common forms of the oral communication: -  monologue; - conference – classical conference; - exposure; - speech; - sermon; - appellation; -  dialogue; -  interview; -debate. The written communication includes reports, memoranda, letters, notes and other documents based on the written word. It has a greater accuracy than oral communication, having the advantage of keeping the information that might circulate.

The nonverbal communication – it is the transmission of thoughts or ideas without words. If there are used words too, it is transmitted more then just a simple meaning. The expression style, body language and space environment are the main forms of the nonverbal communication. The nonverbal communication has a great impact on the messages sending.

The nonverbal communication is in substance, an element of the psychology behavior. Another component of the same order with an important role in the interpersonal communication is perception. Through the different perceptions, the people select and organize the information in different ways which may or may not reflect the reality. The subconscious process of the neglect or avoidance of the information from the knowledge, that are not that familiar to us, or of the information that we don’t like, is called a selective perception.