Business Nonverbal Communication

Published by communicationtype, on May 08 2010, in the categories: business communication


Therefore, very often, I like to attract your attention upon the importance of the deciphering body language, especially in the business area. Any extra information, however small it might be, even a firm handshake or a "dead fish” one, no visual contact, rubbing the pen, your ring or your watch (mostly involuntary actions), accurately describes what’s the "struggle” or the emotions inside the person in front of us!

The body posture betrays! Learning the mystery of "reading" the body language of those who you interact daily in the business area is not complicated. In fact, it’s handy to anyone because, depending on context and other nonverbal signals that we need to consider a fair decoding, we see human behavior and remarked how it behaves in different situations. Take the example of some concrete positions. Each of us has a certain position on we develop our habits behind over the years. Some of us have shoulders and head pointing straight ahead, others go down and shoulders as if carrying a huge burden on the back. I'm just used to illustrate two specific cases, but it does not exclude the existence of others.


What do these body postures actually want to express? The position of those in front of us can show how to approach these people: if someone stands with shoulders down, arms folded and bent to one side, he seems unprepared for the tasks to be given or he is not interested in what you want to suggest. But if the same person stands with his shoulders straight, head up, arms at it’s sides and fists raised, this will mean that he is ready for any task we might give him, without regard to its difficulty or effort required to achieve it.

The psycho sociological researchers observed that people who wanted to discuss and work together in business sits side by side. When they talk, people prefer to stand by both sides of the corner of the table, bin order to cooperate, rather than in the position "shoulder to shoulder." But in competitive situations, people tend to occupy opposite positions. What is interesting is that positions become identical during communication (so called matching) or partially identical (only certain body parts to be oriented similarly). This phenomenon, called "mirroring", is essential for easing the business nonverbal communication and to obtain consent of the person in front of you, because almost identical copy of the other stations assures a degree of comfort that predispose them to make concessions and accept proposals under discussion.


Here, I’d like to give you a very important conclusion about the role of body posture in business nonverbal communication.

Remember this phenomenon and try to practice it in your life or in your business area, or in everyday life, to know its effects upon others. With this description of items , I began to point out step by step what is important to know about nonverbal communication in the business environment.

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