The Importance of Written Communication in an Office

Communication is maybe the most important part in creating relationships of any kind. With friends, family or colleagues from work, communication is the key. Written communication is as important as verbal communication or non verbal communication. Nowadays with all the new technologies we have the opportunity to communicate through e-mail.With the importance of e-mail in all professions, but especially in technology professions, writing has become a way through which you can create a first impression. Mostly, being in the business area, communicating for the first time with someone, for example a client, is made through e-mail. So, your writing skills have to be very good. You cannot take back what you said, as you cannot take back what you have written.

Communicating well in writing and clearly communicating your message will make a positive first impression of you and the kind of person you are. Your technical competence can also be seen through your writing. Creating a poor first impression in writing is something that you can recover from, when you actually meet the person, but you will have a hard time recovering. Words are very powerful if we only think of some documents like the Bible, the Declaration of Independence or the Magna Carta. Communicating through writing, can be also for resolving a misunderstanding. You can send a sorry email, or a clarifying one, where you can explain ideas or concepts more detailed. Written documents can give the reader time to process the information and think it through at his/her convenience. On this idea, more corporate companies keep copies of their business correspondences and sales letters, so that when a deal falls through they have something to go back to. That is why it is always important to read carefully your corespondence.

The importance of written communication in an office can be interpreted in many ways but  in order to make sure that your writing is actually a very clear message here are some tips : Make sure your message actually says what you intend for it to say.
Many professionals pause when the boss says, "Put it in writing!" People make judgments about the writer's education, attitude, and attention to detail. Another tip is to always write with the intention of making an impression. A poorly written email, memo, or letter can leave important people confused, angry, or even misinformed if the writing coming to them is not well written. The  message received can be perceived differently and so your company may have to lose from your mistake. Effective communication and writing skills can make all the difference between chaos in the work place and the efficiency of a good job. Communication whether is verbal or in writing, can make or break many deals, this says much about the importance of written communication in an office. Therefore, strong, effective communication and writing skills give a professional a clear advantage business.

Published by admin, on Feb 15 2009, in the categories: Uncategorized

Types of Barriers in Communication

Communicating is most of the time straightforward. Having a conversation and really communicating can be difficult for some. Communication is the single most important thing in any relationship. What makes it complex, difficult, and frustrating are the barriers we put in the way. The barriers that appear when we are communicating can vary: first there`s the physical barrier, meaning things like closed office doors , separate areas for people of different status, marked out territories into which strangers are not allowed. People usually have their own place and intimacy. When they are assalted or taken without notice then they tend to isolate and stop talking, but if they are approached gently they open up on their own. Perceptual barriers can also be considered a type of barrier in communication.

Every person has different ideas and the mentality is not the same from one person to another. People see the same thing with different eyes, that`s why we encounter perceptual barriers. Emotional barriers in communication is one of the main barriers. Emotional barrier is made of fear, suspicion and mistrust. These barriers are formed from childhood. When you were little parents usually told you that you should stay quiet when others are speaking and never talk to strangers and so on. Some of these rules can be still followed by some, that`s why many don`t talk or are shy, just don`t like to open up to strangers. Trust is a big issue nowadays.

A common line is “trust no one” so only from this phrase we can figure out that people communicate less because they don`t trust nobody enough to share aspects of their lives. Another important barrier in communication is the cultural one. A culture can mean a group of people, people from other countries or with different religion. When forming a group people tend to be exclusivists. They have their own jokes and signs , and maybe the same thinking and a new person will only feel awkward. This is why generally speaking people encounter cultural barriers everywhere they go. In school, at work, with friends or with strangers. Always when forming a group of friends, usually the ones you pick are kind of similar to you.

Language barriers are a big problem when your traveling in another country. There are people who speak other language than you do and so communicating is impossible. On the other hand ,  language barriers can also be considered , our expressions and jargon. The last example in communication barriers is the gender barriers. Gender can be a intimidating factor in starting a conversation. It`s a known fact that women tend to talk much more than men, because this is the way that they are made. Men usually find it  hard to talk to a lady, they are nervous and don`t know how to start.

All of us have experienced, at one time or another, the frustration of feeling misunderstood and being unable to communicate. The essential thing is to try to listen to your partner and to be interested. It will only leave a good impression and the other person will open up and the trust barrier will disappear along with others.

Published by admin, on Feb 15 2009, in the categories: Uncategorized

Importance of Communication in the Home

Communication is important in every situation. Relationships of any kind are based mostly on communication and trust. In a domestic environment communication is the only thing that can keep people together. In a couple if there isn't communication then the relationship falls apart. It is amazing how frequently poor communication is the cause of relationship problems. Unhappy couples are often couples who don’t talk, or if they do talk they don’t really listen to each other. Most of them are sick and tired of listening and talking on and on, on the same topic, with the same problems. Maybe the real problem is communication. Just talking and not listening, goes nowhere. Not many couples sit down and really talk about their problems, listen to one another and try to change something. All couples should make time to talk regularly with no distractions. More people nowadays forget the importance of communication in the home.

To have a great relationship you have to talk about what the other person wants. Maybe after years of marriage, the relationship is working slow and it`s not so passionate like it was 20 years ago, but still, being interested and always trying to find out what your partner does all day, shows that you still care. Let your partner have a good moan about his/her daily problems, people need to get this stuff off their chests and who else should they turn to.

Having a big family means bigger responsibility. With children mostly, communication is important. As a parent you must always know what your child is doing, and what better way to find out, but communicating. Imagine living in a house where every single family member hasn`t a clue what the others are talking about. Even worse, perhaps all the family members don’t know how to talk to each other. Things get done only because each individual takes it upon themselves to accomplish their tasks. In these situations the importance of communication in a home can make or break the situation. Sadly it is strictly about survival.

There are parents who cannot understand why their children are constantly in trouble in school and with the law. The problem is that they don`t take the time to communicate. Too many people spend impressive time in front of the television and feel that is spending quality time together. Talking to each other can really help improve the relationships between brothers and sisters, and parents and children. Kids need advices and if they feel that they are neglected then they try to do bad things to get attention. They just need a little of your time.

For the most people, the importance of communication in a home is something they recognize but don`t know how to integrate. Just by trying to talk, and to find out what your love ones are doing during the day can really help. If they see that you are interested then other conversations will follow.

Published by admin, on Feb 15 2009, in the categories: Uncategorized

Lack of Communication in Learning Team

When managing a team, or just being part o a group in the office, good communication skills are vital. Phrases such as “due to a lack of communication,” or “a breakdown in communication,” or similar are too often used to describe the cause of a major problem or issue. Communication is central to the way humans work, and because it comes naturally, we do not spend enough time thinking about how to do it properly. There are some helpful ideas and rules to keep in mind in order to communicate more effectively within team environment. It is also useful to consider ways in which communication can go wrong.

Usually the most common problem in a team is trust. Trust can make communication between colleagues good or bad depending on the level of trust. People tend to trust nobody, because life teaches us that people can`t be trusted. Trust is eroded by a lack of effective and open communication in a learning team; cultural issues, including a poor interpersonal understanding; poor perceptions of management initiatives and failure to accept what someone else is saying. There`s also the problem of keeping your word. In an office when you say that you are going to do something, you take the responsibility to do that particular thing. If you fail to complete your task then you will lose staff trust. The lack of communication in a learning team comes also from the factor named weak task leadership. Here the decisions are passed from one person to another and so the result is  lack of initiative and accountability, and failure to pursue and accept challenges .

In a team there has to be people who are project-driven and energized by completion. Often the initiative is in the hands of one person and when he leaves, everything falls apart, so having people to finish the job is  essential. The lack of focus also contributes to teams failing. Focus is lost when there are too many priorities. The organization tries to run too many initiatives at once, and the result is disappointing. Another factor is poor interpersonal skills. People sometimes do not know what other team members' responsibilities are, and this makes teamwork difficult. Communication is the main ingredient to make a team work..

As a conclusion good communication is about personal responsibility. Your message can only be understood properly if you, as the communicator, take full responsibility for how it is styled and structured. The lack of communication in a learning team can come out of this fact too. As an advice , to avoid lack of communication., and to have great results at work you have to talk to people, to trust and never doubt them. If they disappoint you then yes you have the permission , not to trust them no more. Always stay focused and mind your business. Do your job right and if everyone follows these advices then  the atmosphere at work will be a pleasant one.

Published by admin, on Feb 15 2009, in the categories: Uncategorized

How Does Negative Words Affect Effective Communication

Communication is the process of sharing thoughts, ideas, and emotions with others, and having those thoughts, ideas, and emotions understood. You need a sender, a message, and a receiver for a communication to take place. Communication is very important in any area. Either you are with friends, with family or with colleagues at work, communication is the way through which you bond or relate to someone. Nowadays in big companies, communication skills is a must. In any area of expertise you come across people, so communication skills is a great plus. Negative words on the other hand affects good communication. Your choice of words when interacting with co-workers, managers, and customers is vital.

When you speak critical or negative words, the effect can be long lasting. Positive words and interactions, instead, increase workplace productivity. Some negative words addressed to somebody can make your day at work, hell. You don`t know how that person can react, it could become a fight, it could cause problems at work, it could cost your job if you exaggerate. Engaging in character attacks and name-calling tends to destroy relationships over time. This is especially the case when someone speaks with criticism and contempt, and then the other reacts with defensiveness and stonewalling. A great way to keep the bad words for yourself is to think about how you feel and respond when someone criticizes you repeatedly, especially when the person attacks your character. Perhaps the person accuses you of being lazy, irresponsible, stupid, or a liar. Nobody likes criticism and especially said on a bad tone. The attitude of contempt shows through the words, tone of voice, and facial expression.

People who feel criticized may react in different ways. You never know if  the calm guy who always helps everyone can act destructively, possibly with critical comments about the original speaker or by lowering the quality of his work. As negativity and conflict develop, relationships disintegrate, affecting others in the workplace, and the unhappiness may go home and affect relationships there. In extreme situations, a person reacting to criticism may engage in workplace sabotage or violence. After a bad day at work, your family can suffer. The nerves from work can easily be unloaded at home. Work gossip and backbiting occur frequently. You may engage in these types of communication without realizing how harmful they are.

Backbiting refers to speaking in a negative, spiteful, or defamatory way about a person who is not present. Even if the words are true, the motive, intent, and effect are destructive, causing disunity, whether or not the person talked about finds out or not. Eventually everything comes up to surface and then the atmosphere at work is going to be tensioned. Gossip involves spreading personal or sensational information that may or may not have some basis in truth, but which is often inaccurate or incomplete. People usually, when they know something interesting about another person,  are  tempted to share it with others to draw attention to themselves. It`s best to try at work to keep your mouth shut when it comes  to other people. Taking a neuter attitude can save you from many problems.

Published by admin, on Feb 15 2009, in the categories: Uncategorized

Types of Therapeutic Communication

We learn how to communicate at an early age so we think it is quite simple, but communication is a complex process and needs practice to use it effectively. Therapeutic  communication  is defined as the face-to-face process of interacting with people in order to help a patient. Communication is the most powerful tool a nurse or a medic can have. It is the basis of therapeutic nurse-patient relationship  This kind of communication has three general purposes:   collecting information to determine illness, knowing and modifying behavior, and providing health education. Communication can be defined as the process through which we can  transmit and interpret messages. With therapeutic communication the nurse seeks to get a response from the patient that is beneficial to the patients mental and physical health.

Just as stress has been proven to adversely affect the health of individuals, the therapeutic approach to communication can actually help. In any given situation everyone uses communication. A nurse must always be aware of reactions and gestures, for these expressions may be the only way that the nurse can tell if there is something else going on that needs her  attention. Here are some types of therapeutic communication : listening is of great importance when it comes to dealing with patients. Asking open ended question can really help the patients. They can open up and tell everything that`s bothering them. A nurse should ask questions like :What are you thinking about? Can you tell me more about that? Clarification, restating and reflecting are also parts of the therapeutic communication. Through these last ones the nurse can understand and help the patient. It`s important to figure out what the patient has. People usually don`t like to talk about themselves and if it`s a more delicate problem then they tend to hide it.

Therapeutic communication can be very effective in dealing with troubled children also. Occasionally we might make a verbal intervention during a troubled moment and find that the child calms down very quickly. Here are some very simple but valuable guidelines in therapeutic communication. Give broad-openings asking questions like :Is there something you'd like to talk about? Is there something on your mind? Through the conversation it`s very reassuring to give general signs so the patient can understand that you are listening. Things like : go on, tell me about it, Was this before or after? You can make also observations like : You look sad right now ,I can see how mad you are. Clarifying what you have talked til then can really help. The patient feels understood and more relaxed.

Therapeutic communication can be helpful for everyone. There are many people that are shy or don`t like to talk about their troubles. They keep to themselves and in the end have some kind of crisis. Talking can be a great medicine if you find the right person. A nurse that is very confident in her therapeutic communication skills can make miracles.

Published by admin, on Feb 15 2009, in the categories: Uncategorized

Effective Forms of Organizational Communication

Communication is important in every field of expertise. In a family, in a group of friends or at work, communication is essential.Organizational communication, broadly speaking, is: people working together to achieve individual or collective goals. Communication can be defined as "the transfer of meanings between persons and groups". People can relate to each other only through some form of communication. The survival of an organization depends on individuals and groups who are able to maintain among themselves effective and continuing relationships.

The purpose of communication may range from completing a task or mission to creating and maintaining satisfying human relationships. Communication may be considered a functional part of an organizational system, and it may be considered in an interpersonal context. The structure of an organization is determined in part by the network of channels or paths along which information must flow between members or subunits. Most experts on organizations, management and leadership, assert that effective communications is the foundation for effectiveness in any type of organization.

To ensure successful communications within your organization, it is best to start with the very basics: your knowledge of verbal and non-verbal communications. In the workplace these types of communications are continually exchanged , often without much planning or even the thought that such communications take place. Taking into account your posture, your eyes, what you say and how you say it, you can really manage to be a good communicator. Organizational communication stands for mostly work team. If you don`t know how to communicate so that others can understand you, then it`s not your place in a team. The study of organizational communication it`s not new. It has largely grown in response to the needs and concerns of business.

The study of organizational communications recognizes that communications in organizations goes far beyond training managers to be effective speakers and to have good interpersonal communication skills. Innovation, organizational learning, knowledge management, conflict management, diversity and communication technologies are some of the areas in which organizational communication is struggling to develop and convey some sense. Communication is frequently divided into levels : interpersonal communication, group level communication, organizational level communication, inter-organizational level communication and mass communication. All these levels are a great help if you are a manager or a director. Having an idea about communication skills is always a plus , especially nowadays when everybody is trying to learn more things to advance in their field.

Published by admin, on Feb 15 2009, in the categories: Uncategorized

Nonverbal Communication in Psychology

Nonverbal communication in psychology means that our communication through the tone of voice, our gestures and posture are analyzed and have different meanings. There is a great deal of misinformation and misunderstanding in face-to-face human relations. Here we often cannot see what is going wrong. To understand fully the role of nonverbal communication in social psychology, it is important to analyze the perception side and the expression side. When a dog bares its teeth or wags its tail, it communicates its likely following actions, communication which both humans and other species understand. Such communications are adaptive and allow members of a species to live in close proximity and to interact efficiently.

Experts  also believe that primates, including humans, use nonverbal communication (facial expressions, gestures, sounds) to indicate emotional states. Movement such as crossing the arms, lowering the head, and standing rigidly, for example, can communicate in body language a negative attitude. Stress can be seen when a person can`t stand still. Happiness is when somebody is smiling a lot, or when sings a melody on a lower voice just for himself.

All of our moves, gestures or posture means something. It`s important to never show what`s on your mind. A person that can control these things has a lot to gain. If you know and notice what a person means through it`s gestures that you can read that person like an open book. Smiling and talking often hides what you are really feeling, but there are some things that give you away.

Published by admin, on Feb 15 2009, in the categories: Uncategorized

How to Communicate Effectively

Communicating makes the world go around. The same line is used for money, but I think that communication is more important. In order to communicate effectively you should know some tips. People learn to talk and communicate from little kids and when growing up communication comes naturally. But, talking and just saying words doesn`t qualify as a communication. Communication is a two way process so it involves a sender and a receiver. When we communicate we exchange information, so the message we send has to be clear and properly understood by the other person in order to have a successful communication.

First in learning how to communicate effectively you should remember that body language is very important. Not only what you say matters, but also the way you say it and the way you look when you say it. Body language is 50 % of the entire communication. People usually send wrong messages because they don`t pay attention to their tone of voice, posture, gestures and even face mimics. Another thing you should know is that always smiling and having a relaxed attitude can make people around you feel more comfortable and really enjoy the conversation. To communicate effectively you need to have some skills like : listening is a rare quality nowadays. If you want to have a smooth conversation, then try to listen more. Controlling the conversation is also great and you can do this by asking open ended questions. These question can keep a conversation going because they have complex answers and not „yes” or „no” ones. Asking questions is a great strategy to find out more things about the other person, but don`t exagerate, your partner will end up feeling interviewed.

Communicating effectively is more hard that you think. People communicate every day but, face it, you all have been in the situation where you were not understood. This is because you don`t express very clear you message. If you don`t understand what somebody is saying is very useful to ask. Don`t hesitate to ask, because in this way you make the communication a success. Communication should be first on everybody`s list. Through communication we create relationships and we establish acquaintances. Talking with family and friends , it`s easy because they know us very well and we don`t have to try hard to make ourselves understood. Also communicating with your intimate partner is very important because in order to have a relationship you have to work to keep it.

During a lifetime, problems will appear and if you two don`t communicate then everything can fall apart. But talking to a stranger needs practice and good communication skills. Being confident is also a great advice when starting a conversation. It shows that you know what you are talking about and that you are sure of yourself. Communicating effectively is something that you can learn in time, so don`t be discouraged, just keep in mind these advices and you will turn into a great conversationalist.

Published by admin, on Feb 15 2009, in the categories: Uncategorized